Intellectual Property Rights
As a by-product of the Coaching, You will likely generate new ideas, plans and other works. You will retain the rights to anything that You yourself produce, either directly or indirectly, as a result of our work together.
As part of my delivered Coaching Services, I will make use of processes, techniques, presentations, methodologies, precedents and materials (“Materials”). Except for your own personal use and in conjunction with the Coaching, You have no right to use, reproduce, make available, copy, disseminate, retransmit, sub-license, distribute, sell, publish, broadcast or otherwise supply in any medium and in any manner, shape or form any such Materials (or any part of them).
As part of my delivered Coaching Services, I often provide You with Materials. In that event, I hereby grant You a non-transferable, non-exclusive license to use those materials strictly for the purpose of participating in the Coaching and for your own non-commercial, personal and professional development purposes and subject to the restrictions noted in the above paragraph.
You shall indemnify and keep me indemnified in respect of any loss or damage caused or sustained by me in the event of your breach of this section (“Intellectual Property Rights”) of this Coaching Agreement.
As part of the Coaching, I may need to obtain personal details or confidential material relating to You personally. I shall make reasonable endeavours to ensure that such information and material shall not be disclosed to any third party without your consent. However, please do note the following section regarding my Coaching Log and its intended use.
The Coaching Log
As a part of my coaching practice, ongoing development and commitment to maintaining my coaching credentials, I maintain a Coaching Log listing all clients by name. By signing this agreement, You agree to your name appearing in that Coaching Log; and to that Coaching Log being shared with recognised industry bodies including The International Coaching Federation (ICF). Please note that this is strictly for the purposes of my coach credentialing, that my Coaching Log is securely stored on my computer systems, and that the log is treated in strict confidence by the industry bodies with which it may be shared.
Coach as Independent Contractor
You acknowledge that I have been engaged by You solely as an independent contractor. I act at all times as an independent contractor and have no authority to bind or represent any other party in any way. You shall not hold any party liable for any act, matter or thing done or to be done by me in the course of the Coaching.
It is my standard practice to request payment in advance for all coaching sessions.
To book and confirm a one-off session, payment must be made and received in advance.
To book and confirm a coaching series (multiple-session package), advance payment is required for Session One in order to confirm your booking.
For any multiple-session coaching series, advance payment(s) can be made per session, for the complete series or for part thereof. In the case of paid-for but subsequently unused sessions, refunds are available subject to the terms of my Cancellation Policy and Refund Policy.
Where a multiple-session coaching series has been booked, there can be some flexibility in payment arrangements, specifically where those are mutually agreed in advance between me and you and are documented in our signed Coaching Agreement.
Please note that all payments should be made on time. If you are having difficulty for any reason, please let me know and we can discuss. I do not permit any more than one session on credit (reserved for clients engaged in a multiple-session coaching series). And if you regularly pay late, I will need to end our work together.
It is my standard practice to provide invoices and receipts for all payments. If you have any special requirements, please let me know at the commencement of our work together.
If our time together is being paid for by your employer, I am happy to send an invoice well in advance, and will rely on you to see that it is paid on time.
You may cancel an individual session, your entire coaching programme or any part thereof without charge, provided you give a minimum of 24 hours’ notice.
There are no refunds available on any session missed without notice.
There are no refunds available on any individual session cancelled with less than 24 hours’ notice.
Where notice given on a coaching series is less than 24 hours, the full cost of the imminent session will be deducted from any refund.
For any paid-for but unused sessions (including achieving your coaching objectives early), you have the choice of: a full refund for those sessions; saving those sessions for up to 12 months for future use; or gifting those sessions to another person (either someone you nominate or by donating your session to my pro bono programme). For your nominee, gifting sessions is subject to my deeming that person suitable for coaching.
There are no refunds available for any delivered session. If you are not happy with your session for any reason, please let me know immediately (within 24 hours) and I will offer you a complimentary session where we can focus on redressing the balance.