TERMS2018-09-29T09:20:20+00:00

terms of business

If you’re thinking we might work together, I want you to be familiar and comfortable with my terms. So have a read – and if you have any questions or concerns, please feel free to get in touch.

ask your question

terms of business

If you’re thinking we might work together, I want you to be familiar and comfortable with my terms. So have a read – and if you have any questions or concerns, please feel free to get in touch.

ask your question

Terms of Business

These terms govern the supply of services by Dan Beverly (“I” or “Coach”) to each of his clients (“You” or “Client”) to the exclusion of all other terms (including, but without limitation to, the Client’s own standard terms of business).

These terms may be varied or supplemented only with the written agreement of Coach.

Warranty of Coaching Capability

I warrant that I have completed appropriate and sufficient coach training and am reasonably capable of performing the Coaching activities in the role of Coach.

Understanding the Coaching Relationship

We are entering into a coaching relationship. There is not, nor will there be, any type of therapy or psychological counselling. If these are needed or the need for them is identified at any stage in our relationship, it is your responsibility to seek out and engage these services from a licensed professional.

Understanding the Coaching Challenge

An important element of the coaching relationship is the coach’s role in providing challenge and stretch, which I will always endeavour to do sensitively and as appropriate to You. Nevertheless, You acknowledge that Coaching, by its nature, may be personally, emotionally and physically challenging; and that it may, at times, lead to feelings of frustration, annoyance and stress.

In the course of our work together, You will not hold me liable for any loss or cost incurred by You (or any person related to You) in the event of any mental, physical or emotional stress or distress (or other ailment or condition) caused either directly or indirectly in relation to the Coaching. You shall indemnify me in the event of any such claim.

I want to provide You with the best possible service and support and believe that honesty and trust are critical for our coaching relationship to thrive. If at any point I say or do something that upsets You or somehow does not feel right, please let me know so that I can do what is necessary for You to be completely comfortable and satisfied.

Liability

As your coach, I will endeavour to support your development as best I can. However, You accept that You are wholly responsible for your own achievements and success. I make no representation or warranty to You that any of the Coaching will work for your particular circumstances. I cannot and do not warrant that You will take any specific action or attain specific goals or outcomes. I cannot and do not accept responsibility for any decisions, choices or actions that You might make whilst receiving or as a result of Coaching. You will not hold me responsible for the failure (in whole or in part) to achieve any of your goals or desired outcomes.

In signing this agreement, You agree that You are aware of the limitations of Coaching as described in this Agreement.

In signing this agreement, You confirm that to your knowledge, there is no reason why You should not enter into this Agreement and the coaching services provided therein.

Confidentiality

Our coaching relationship is built on trust and I would wish to give You assurances that I take the issue of confidentiality very seriously. At the outset of any session, I will likely reiterate such assurances. In the unlikely event I don’t make explicit mention, please note that I remain bound by the confidentiality clauses of this Agreement and by those of my adhered-to Code of Ethics.

As such, I agree to keep our coaching conversations strictly private and confidential. All coaching content, including your personal ideas, expressed thoughts, desired goals, future plans, business affairs, job information, personal and other such private information will not be shared by me with anyone, except at your expressed request and with your expressed written permission. I will not, at any time, either directly or indirectly, voluntarily use any such information for my own benefit, or disclose this information to any third party. I will not voluntarily disclose that we are in a coaching relationship without your written permission.

Remote coaching sessions (via phone, FaceTime, Skype or similar) will be delivered from a private venue and have no other persons present other than myself when engaged in a Session.

Any hand-written or electronically-captured notes and records will be used solely for the purpose of supporting me to be a better coach for You. All such notes will be securely stored by me at my home, either in a confidential file (paper-based notes) or on appropriately secured computer (electronic-based notes) for up to 6 months after the Coaching has ended (in case required by You and I for subsequent or ongoing coaching work) before being destroyed. You may request that such notes relating to You be shared with You at any time during the coaching and for that 6-month period following the coaching. You may request that such notes relating to You are destroyed at any point once the current Coaching work has concluded and up to 6 months after.

It is my normal practice to attend supervision sessions with my supervising coach and discuss aspects of my coaching practice. I warrant that this is done on an anonymous basis and that at no time will I divulge your identity.

Intellectual Property Rights

As a by-product of the Coaching, You will likely generate new ideas, plans and other works. You will retain the rights to anything that You yourself produce, either directly or indirectly, as a result of our work together.

As part of my delivered Coaching Services, I will make use of processes, techniques, presentations, methodologies, precedents and materials (“Materials”). Except for your own personal use and in conjunction with the Coaching, You have no right to use, reproduce, make available, copy, disseminate, retransmit, sub-license, distribute, sell, publish, broadcast or otherwise supply in any medium and in any manner, shape or form any such Materials (or any part of them).

As part of my delivered Coaching Services, I often provide You with Materials. In that event, I hereby grant You a non-transferable, non-exclusive license to use those materials strictly for the purpose of participating in the Coaching and for your own non-commercial, personal and professional development purposes and subject to the restrictions noted in the above paragraph.

You shall indemnify and keep me indemnified in respect of any loss or damage caused or sustained by me in the event of your breach of this section (“Intellectual Property Rights”) of this Coaching Agreement.

Personal Information

As part of the Coaching, I may need to obtain personal details or confidential material relating to You personally. I shall make reasonable endeavours to ensure that such information and material shall not be disclosed to any third party without your consent. However, please do note the following section regarding my Coaching Log and its intended use.

The Coaching Log

As a part of my coaching practice, ongoing development and commitment to maintaining my coaching credentials, I maintain a Coaching Log listing all clients by name. By signing this agreement, You agree to your name appearing in that Coaching Log; and to that Coaching Log being shared with recognised industry bodies including The International Coaching Federation (ICF). Please note that this is strictly for the purposes of my coach credentialing, that my Coaching Log is securely stored on my computer systems, and that the log is treated in strict confidence by the industry bodies with which it may be shared.

Coach as Independent Contractor

You acknowledge that I have been engaged by You solely as an independent contractor. I act at all times as an independent contractor and have no authority to bind or represent any other party in any way. You shall not hold any party liable for any act, matter or thing done or to be done by me in the course of the Coaching.

Payment Terms

It is my standard practice to request payment in advance for all coaching sessions.

To book and confirm a one-off session, payment must be made and received in advance.

To book and confirm a coaching series (multiple-session package), advance payment is required for Session One in order to confirm your booking.

For any multiple-session coaching series, advance payment(s) can be made per session, for the complete series or for part thereof. In the case of paid-for but subsequently unused sessions, refunds are available subject to the terms of my Cancellation Policy and Refund Policy.

Where a multiple-session coaching series has been booked, there can be some flexibility in payment arrangements, specifically where those are mutually agreed in advance between me and you and are documented in our signed Coaching Agreement.

Please note that all payments should be made on time. If you are having difficulty for any reason, please let me know and we can discuss. I do not permit any more than one session on credit (reserved for clients engaged in a multiple-session coaching series). And if you regularly pay late, I will need to end our work together.

It is my standard practice to provide invoices and receipts for all payments. If you have any special requirements, please let me know at the commencement of our work together.

If our time together is being paid for by your employer, I am happy to send an invoice well in advance, and will rely on you to see that it is paid on time.

Refund Policy

You may cancel an individual session, your entire coaching programme or any part thereof without charge, provided you give a minimum of 24 hours’ notice.

There are no refunds available on any session missed without notice.

There are no refunds available on any individual session cancelled with less than 24 hours’ notice.

Where notice given on a coaching series is less than 24 hours, the full cost of the imminent session will be deducted from any refund.

For any paid-for but unused sessions (including achieving your coaching objectives early), you have the choice of: a full refund for those sessions; saving those sessions for up to 12 months for future use; or gifting those sessions to another person (either someone you nominate or by donating your session to my pro bono programme). For your nominee, gifting sessions is subject to my deeming that person suitable for coaching.

There are no refunds available for any delivered session. If you are not happy with your session for any reason, please let me know immediately (within 24 hours) and I will offer you a complimentary session where we can focus on redressing the balance.

Cancellation Policy

You may cancel an individual session, your entire coaching programme or any part thereof without charge, provided you give a minimum of 24 hours’ notice prior to the next session.

Missed sessions or sessions cancelled with less than 24 hours notice will be charged for. So please take steps to let me know of any cancellations or changes with more than 24 hours’ notice; or if within 24 hours, to keep to our original commitment.

No Show Policy

Life is imperfect. If you expect to be late for an appointment, please let me know by phone, text or email.

Clients who are not present within 15 minutes of the session’s scheduled start time and have not notified me will be considered a “no show”. Full payment for the session is still required in the event of a no show.

Late Arrival Policy

If a client arrives late for a session, that session will still conclude at the previously scheduled and agreed end time. So please be on time.

If I expect to be late for our appointment, I will let you know by both phone and email.

If I am late for our appointment, I will offer to extend that session to ensure you receive the full session time, where both our diaries and circumstances permit. If, for any reason, that is inconvenient or otherwise not possible, I will offer to make-up the time by extending a future session or by arranging a remote (phone or Skype) mini-session.

If I am suddenly unable to attend an appointment (for example, due to sickness or family emergency), I will let you know immediately by phone and email; and reschedule your session for a mutually convenient time. I will do my utmost to reduce any negative impact on you.

Term and Termination

The term of this Agreement will be the Period to deliver the agreed Session(s) as noted above, plus 5 working days to complete any Final Session follow-up.

You or I may cancel this Agreement for any reason and at any time prior to completion of the Final Session, with immediate effect upon written notice. We agree to hold one another harmless for any cost incurred as a result.

Legal Disclaimer

I am a provider of professional coaching and personal development.

If you are unsure what coaching is and whether you are in the right place, please read my website pages on The Theory behind coaching and how it works In Practice.

Please note that I am not a licensed health care provider and do not engage in patient diagnosis or the practice of medicine. Similarly, I am not a counsellor or therapist.

All advice, both on this website and during one-to-one coaching sessions, is given in good faith and without prejudice and must be deemed appropriate by yourself.

I do my utmost to make it clear when I am offering an opinion and when I am delivering facts. If you are in any doubt, please ask for clarification.

I do not run any sponsored or paid-for content on my website.

Dan Beverly is a sole trader trading as D Beverly Coaching.

Legal Interpretation

The validity and enforceability of this Agreement will be interpreted in accordance with the laws of England and Wales applicable to agreements entered into and performed in England and Wales.

This Agreement is our entire understanding and may not be modified in any respect except in an executed agreement.

end of terms of business

Terms of Business

These terms govern the supply of services by Dan Beverly (“I” or “Coach”) to each of his clients (“You” or “Client”) to the exclusion of all other terms (including, but without limitation to, the Client’s own standard terms of business).

These terms may be varied or supplemented only with the written agreement of Coach.

Warranty of Coaching Capability

I warrant that I have completed appropriate and sufficient coach training and am reasonably capable of performing the Coaching activities in the role of Coach.

Understanding the Coaching Relationship

We are entering into a coaching relationship. There is not, nor will there be, any type of therapy or psychological counselling. If these are needed or the need for them is identified at any stage in our relationship, it is your responsibility to seek out and engage these services from a licensed professional.

Understanding the Coaching Challenge

An important element of the coaching relationship is the coach’s role in providing challenge and stretch, which I will always endeavour to do sensitively and as appropriate to You. Nevertheless, You acknowledge that Coaching, by its nature, may be personally, emotionally and physically challenging; and that it may, at times, lead to feelings of frustration, annoyance and stress.

In the course of our work together, You will not hold me liable for any loss or cost incurred by You (or any person related to You) in the event of any mental, physical or emotional stress or distress (or other ailment or condition) caused either directly or indirectly in relation to the Coaching. You shall indemnify me in the event of any such claim.

I want to provide You with the best possible service and support and believe that honesty and trust are critical for our coaching relationship to thrive. If at any point I say or do something that upsets You or somehow does not feel right, please let me know so that I can do what is necessary for You to be completely comfortable and satisfied.

Liability

As your coach, I will endeavour to support your development as best I can. However, You accept that You are wholly responsible for your own achievements and success. I make no representation or warranty to You that any of the Coaching will work for your particular circumstances. I cannot and do not warrant that You will take any specific action or attain specific goals or outcomes. I cannot and do not accept responsibility for any decisions, choices or actions that You might make whilst receiving or as a result of Coaching. You will not hold me responsible for the failure (in whole or in part) to achieve any of your goals or desired outcomes.

In signing this agreement, You agree that You are aware of the limitations of Coaching as described in this Agreement.

In signing this agreement, You confirm that to your knowledge, there is no reason why You should not enter into this Agreement and the coaching services provided therein.

Confidentiality

Our coaching relationship is built on trust and I would wish to give You assurances that I take the issue of confidentiality very seriously. At the outset of any session, I will likely reiterate such assurances. In the unlikely event I don’t make explicit mention, please note that I remain bound by the confidentiality clauses of this Agreement and by those of my adhered-to Code of Ethics.

As such, I agree to keep our coaching conversations strictly private and confidential. All coaching content, including your personal ideas, expressed thoughts, desired goals, future plans, business affairs, job information, personal and other such private information will not be shared by me with anyone, except at your expressed request and with your expressed written permission. I will not, at any time, either directly or indirectly, voluntarily use any such information for my own benefit, or disclose this information to any third party. I will not voluntarily disclose that we are in a coaching relationship without your written permission.

Remote coaching sessions (via phone, FaceTime, Skype or similar) will be delivered from a private venue and have no other persons present other than myself when engaged in a Session.

Any hand-written or electronically-captured notes and records will be used solely for the purpose of supporting me to be a better coach for You. All such notes will be securely stored by me at my home, either in a confidential file (paper-based notes) or on appropriately secured computer (electronic-based notes) for up to 6 months after the Coaching has ended (in case required by You and I for subsequent or ongoing coaching work) before being destroyed. You may request that such notes relating to You be shared with You at any time during the coaching and for that 6-month period following the coaching. You may request that such notes relating to You are destroyed at any point once the current Coaching work has concluded and up to 6 months after.

It is my normal practice to attend supervision sessions with my supervising coach and discuss aspects of my coaching practice. I warrant that this is done on an anonymous basis and that at no time will I divulge your identity.

Intellectual Property Rights

As a by-product of the Coaching, You will likely generate new ideas, plans and other works. You will retain the rights to anything that You yourself produce, either directly or indirectly, as a result of our work together.

As part of my delivered Coaching Services, I will make use of processes, techniques, presentations, methodologies, precedents and materials (“Materials”). Except for your own personal use and in conjunction with the Coaching, You have no right to use, reproduce, make available, copy, disseminate, retransmit, sub-license, distribute, sell, publish, broadcast or otherwise supply in any medium and in any manner, shape or form any such Materials (or any part of them).

As part of my delivered Coaching Services, I often provide You with Materials. In that event, I hereby grant You a non-transferable, non-exclusive license to use those materials strictly for the purpose of participating in the Coaching and for your own non-commercial, personal and professional development purposes and subject to the restrictions noted in the above paragraph.

You shall indemnify and keep me indemnified in respect of any loss or damage caused or sustained by me in the event of your breach of this section (“Intellectual Property Rights”) of this Coaching Agreement.

Personal Information

As part of the Coaching, I may need to obtain personal details or confidential material relating to You personally. I shall make reasonable endeavours to ensure that such information and material shall not be disclosed to any third party without your consent. However, please do note the following section regarding my Coaching Log and its intended use.

The Coaching Log

As a part of my coaching practice, ongoing development and commitment to maintaining my coaching credentials, I maintain a Coaching Log listing all clients by name. By signing this agreement, You agree to your name appearing in that Coaching Log; and to that Coaching Log being shared with recognised industry bodies including The International Coaching Federation (ICF). Please note that this is strictly for the purposes of my coach credentialing, that my Coaching Log is securely stored on my computer systems, and that the log is treated in strict confidence by the industry bodies with which it may be shared.

Coach as Independent Contractor

You acknowledge that I have been engaged by You solely as an independent contractor. I act at all times as an independent contractor and have no authority to bind or represent any other party in any way. You shall not hold any party liable for any act, matter or thing done or to be done by me in the course of the Coaching.

Payment Terms

It is my standard practice to request payment in advance for all coaching sessions.

To book and confirm a one-off session, payment must be made and received in advance.

To book and confirm a coaching series (multiple-session package), advance payment is required for Session One in order to confirm your booking.

For any multiple-session coaching series, advance payment(s) can be made per session, for the complete series or for part thereof. In the case of paid-for but subsequently unused sessions, refunds are available subject to the terms of my Cancellation Policy and Refund Policy.

Where a multiple-session coaching series has been booked, there can be some flexibility in payment arrangements, specifically where those are mutually agreed in advance between me and you and are documented in our signed Coaching Agreement.

Please note that all payments should be made on time. If you are having difficulty for any reason, please let me know and we can discuss. I do not permit any more than one session on credit (reserved for clients engaged in a multiple-session coaching series). And if you regularly pay late, I will need to end our work together.

It is my standard practice to provide invoices and receipts for all payments. If you have any special requirements, please let me know at the commencement of our work together.

If our time together is being paid for by your employer, I am happy to send an invoice well in advance, and will rely on you to see that it is paid on time.

Refund Policy

You may cancel an individual session, your entire coaching programme or any part thereof without charge, provided you give a minimum of 24 hours’ notice.

There are no refunds available on any session missed without notice.

There are no refunds available on any individual session cancelled with less than 24 hours’ notice.

Where notice given on a coaching series is less than 24 hours, the full cost of the imminent session will be deducted from any refund.

For any paid-for but unused sessions (including achieving your coaching objectives early), you have the choice of: a full refund for those sessions; saving those sessions for up to 12 months for future use; or gifting those sessions to another person (either someone you nominate or by donating your session to my pro bono programme). For your nominee, gifting sessions is subject to my deeming that person suitable for coaching.

There are no refunds available for any delivered session. If you are not happy with your session for any reason, please let me know immediately (within 24 hours) and I will offer you a complimentary session where we can focus on redressing the balance.

Cancellation Policy

You may cancel an individual session, your entire coaching programme or any part thereof without charge, provided you give a minimum of 24 hours’ notice prior to the next session.

Missed sessions or sessions cancelled with less than 24 hours notice will be charged for. So please take steps to let me know of any cancellations or changes with more than 24 hours’ notice; or if within 24 hours, to keep to our original commitment.

No Show Policy

Life is imperfect. If you expect to be late for an appointment, please let me know by phone, text or email.

Clients who are not present within 15 minutes of the session’s scheduled start time and have not notified me will be considered a “no show”. Full payment for the session is still required in the event of a no show.

Late Arrival Policy

If a client arrives late for a session, that session will still conclude at the previously scheduled and agreed end time. So please be on time.

If I expect to be late for our appointment, I will let you know by both phone and email.

If I am late for our appointment, I will offer to extend that session to ensure you receive the full session time, where both our diaries and circumstances permit. If, for any reason, that is inconvenient or otherwise not possible, I will offer to make-up the time by extending a future session or by arranging a remote (phone or Skype) mini-session.

If I am suddenly unable to attend an appointment (for example, due to sickness or family emergency), I will let you know immediately by phone and email; and reschedule your session for a mutually convenient time. I will do my utmost to reduce any negative impact on you.

Term and Termination

The term of this Agreement will be the Period to deliver the agreed Session(s) as noted above, plus 5 working days to complete any Final Session follow-up.

You or I may cancel this Agreement for any reason and at any time prior to completion of the Final Session, with immediate effect upon written notice. We agree to hold one another harmless for any cost incurred as a result.

Legal Disclaimer

I am a provider of professional coaching and personal development.

If you are unsure what coaching is and whether you are in the right place, please read my website pages on The Theory behind coaching and how it works In Practice.

Please note that I am not a licensed health care provider and do not engage in patient diagnosis or the practice of medicine. Similarly, I am not a counsellor or therapist.

All advice, both on this website and during one-to-one coaching sessions, is given in good faith and without prejudice and must be deemed appropriate by yourself.

I do my utmost to make it clear when I am offering an opinion and when I am delivering facts. If you are in any doubt, please ask for clarification.

I do not run any sponsored or paid-for content on my website.

Dan Beverly is a sole trader trading as D Beverly Coaching.

Legal Interpretation

The validity and enforceability of this Agreement will be interpreted in accordance with the laws of England and Wales applicable to agreements entered into and performed in England and Wales.

This Agreement is our entire understanding and may not be modified in any respect except in an executed agreement.

end of terms of business

still have questions?

Not a problem. Get in touch and we can discuss.

ask your question