HM: Client Management Mastery
Having Difficult Conversations
Time Stamps:
00:00 Session Primer
01:40 Mistake #1 (Believing)
02:32 Mistake #2 (Reacting)
03:49 Strategy #1
05:18 Strategy #2
06:33 Strategy #3
07:57 Strategy #4
09:56 Strategy #5
12:13 Strategy Recap
13:01 Session Completion
HM: Client Management
Difficult Conversations
Time Stamps:
00:00 Session Primer
01:40 Mistake #1 (Believing)
02:32 Mistake #2 (Reacting)
03:49 Strategy #1
05:18 Strategy #2
06:33 Strategy #3
07:57 Strategy #4
09:56 Strategy #5
12:13 Strategy Recap
13:01 Session Completion
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