A thought to start the week: “how you make them feel”.
How You Make Them Feel
People don’t always remember what you said. People don’t always remember what you did. But people never forget how you made them feel.
When we’re looking to have influence and impact. To lead and direct. To persuade and convince. We focus on what we’ll say and do.
Amplify your efforts by adding: how you’ll make them feel.
Ask yourself: how do I want to leave my team / management / clients / customers / colleagues feeling? Energised. Enthused. Heard. Understood. Committed. Motivated. Inspired …
Make a significant difference by focusing on how you make them feel.